Check the request, not just its label

Words such as processing fee or verification do not establish who is collecting the money. Write down the requested purpose and find out whether it appears in the actual disclosure statement. Do not rely only on a forwarded screenshot.

Costs and advance-payment demands are different questions

A loan can include disclosed charges. Compare net cash received with total payments using the cost guide. An unexplained request to send money to someone before a promised release needs separate identity and payment-channel checks.

If you have already paid

Do not send another payment merely because the first one failed to unlock the loan. Use the help page to organize the evidence privately and find the appropriate official reporting route. We cannot recover or reverse a transfer.